Skip to main content
XFX Support Help Center home page
  1. XFX Support
  2. Frequently Asked Questions - Troubleshooting

Frequently Asked Questions - Troubleshooting

Common problems and solutions.

  • Blue or Red light near the PCI-E Power Connections - What they Mean
  • My system crashes or locks up, requires a reboot or restart to recover.
  • My system shuts down or turns off randomly when playing a game.
  • My system crashes but recovers without the need for a restart.
  • My graphics card overheats, gets hot, or has a high temperature.
  • Fan makes a grinding or a fan noise.
  • My system doesn't turn on when the graphics card is installed.
  • My video card fan doesn't spin.
  • I get a black screen or my screen flickers.
  • I get artifacts or distortion on my screen.

Products

  • Radeon RX 5000 Series
  • Radeon RX 500 Series
  • Radeon Vega Series
  • Radeon VII
XFX Technology USA